PDF Pro 10 is distributed by PDF Pro Software Ltd., a global online marketer of consumer and small business software. We license the core intellectual property of our products and resell them under our own brands. We have internet marketing rights for all the products that we sell through our online stores. We help developers and software companies monetize their products online, and consumers find the best products through internet sales channels. Our customers mainly include consumers and small-to-medium businesses. Our primary business is online branding, marketing and landing page optimization. The team includes professionals with a background in online sales, marketing, business development, operations, customer service and finance. We are based in Hong Kong, China, and sell our titles in over 80 countries and have made them available in 6 languages.

Our Values
We strive to provide our customers with the best user experience possible and simplify the way they shop for software. To achieve our core values, we offer competitive pricing, instant delivery via high-speed download, objective product comparisons, and product demonstration videos. We also provide a 15-day free trial on all of our products to enable our customers to try our software before deciding to purchase. We believe in our products, and we offer an unconditional, 100% moneyback guarantee for 30 days for any customer that isn't entirely satisfied with our product.
If a customer needs help using the software, our qualified customer service team is available at support@pdfpro10.zendesk.com and typically responds within 24 hours or less.

Contact Us
All support requests are handled via email or via online form. Please send us an email or fill out the contact form for support. We strive to respond within 1 business day. Please do not contact us via telephone (for support) as we only provide email-based support at this time.

Please contact us by submitting your inquiry using our online form

Mailing Address:

PDF Pro Software Ltd.
1383 W. 8th Avenue
Vancouver, B.C. V6H 3W4